P.U.R.T.

Pet Urine Can Affect Carpet & Upholstery

Pet accidents can create stains, discoloration, and lingering odors in carpet and upholstery. In some cases, moisture may reach beyond the carpet surface and affect the carpet backing, padding, or subfloor beneath.

Because every situation is different, professional inspection and treatment may be needed to determine the best approach for addressing pet urine odor and affected carpet areas.

What is P.U.R.T. (Pet Urine Removal Treatment)?

P.U.R.T.® is Chem-Dry’s professional pet urine odor treatment process designed to target odor-affected areas within carpet, padding, and upholstery.

P.U.R.T.® is applied directly to affected areas as part of a professional odor treatment service. Results may vary depending on the age of the affected area, the extent of contamination, carpet materials, and previous cleaning attempts.

In some situations, replacement of carpet or padding may still be recommended if damage or odor penetration is extensive.

Determining the Appropriate Treatment

Determining the amount of P.U.R.T.® treatment required depends on several factors that may vary from home to home.

1. 
   The size of the affected area and how frequently the area has been exposed to pet accidents.
   

2. 
   Whether the affected area has experienced repeated pet accidents over time.
   

3. 
   The type of carpet, padding, and flooring materials involved.
   

4. 
   The type of pet and the overall condition of the affected materials.
   

When multiple affected areas or repeated accidents are present, additional services may be recommended.

Because odor penetration can vary, treatment needs are estimated during inspection and may occasionally require adjustments during service.

Available Treatment Options

Treatment depth and application methods may vary depending on the extent of the affected area and customer preferences.

1. 
   Topical Treatment — Designed for surface-level odor treatment in smaller or less severe affected areas.
   

2. 
   Deep Treatment — Designed for situations where odor may extend into carpet backing, padding, or subfloor materials. Additional treatment may be recommended based on inspection results.
   

Service Information

P.U.R.T.® services are performed according to Chem-Dry application procedures and based on the agreed treatment plan for the affected areas.

Because every pet urine situation is unique, results may vary and discoloration removal is not included unless specifically discussed as part of additional stain treatment services.

Re-Service Terms

Additional service visits may require a minimum service charge and may include additional P.U.R.T.® treatment as needed.

Additional Considerations

In some situations, carpet replacement may still be considered depending on the age, condition, and extent of the affected materials. Specialty stain removal services may also be available for certain types of discoloration at an additional cost.