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Valuable Services:

  1. Carpet Cleaning, Sanitizing, Anti-Allergen, Anti-Static and Protectant.

  2. Upholstery Cleaning, Sanitizing, Anti-Allergen and Protecting.

  3. Tile, Stone, and Grout cleaning and sealing.

  4. Carpet repairs and stretching (restrictions apply).

  5. Leather cleaning, moisturizing, protecting, coloring and some repairs.

  6. Other services may be available through our Co-Op relations, please ask if we can provide a referral for your specific needs.

Preparation for your scheduled cleaning:

  1. Care should be taken to secure pets before our arrival.

  2. Please have cars removed from the driveway or garage if you need to use them during the cleaning.

  3. Ensure driveway and sidewalks are clear of snow and debris or breakables.

  4. Furniture moving is not included in our service. As you desire, please remove any furniture from carpet that we are cleaning (additional fees will apply if furniture is moved during the cleaning).

  5. Carpet Stretching – All furniture must be absent from the carpet.

Fees / Costs:

  1. Only services listed on the Work Order are included in the price.  Additional services will cost extra.

  2. Most cleanings are charged by the square foot.  Area prices are subject to size limits.

  3. Furniture Moving: $10-$20 per item if moved by any party during the carpet cleaning.

  4. Onsite quotes without service – $50.00.

  5. Travel fee – $50.00 will be waived when cleaning service is provided on same visit.

  6. Consultation for damage or insurance claims charged $200 per hour.

  7. Product and Labor for heavily soiled areas, stains, or pet issues requires extra charge – guarantee void if not applied when required.

  8. Flood, urine, coffee, tea, wine & oil are not considered standard cleaning and require extra charge.

  9. Stop payment or NSF will be charged collection fees, late fees and returned check fees, plus the cost of work. Discounts, if any, will be eliminated.

  10. Blood, feces and vomit are considered hazards and require additional charges.

Pre-Cleaning inspection:  Technician will:

  1. Establish quantity of rooms and stairs and any special needs.

  2. Measure the rooms (we measure from wall to wall, as if it were empty – no credit is given for remaining furniture).

  3. Determine any concerns (spills, odors, heavy soil, excess wear, etc).

  4. Speak with the customer regarding any change to the work order or pricing before beginning work.

  5. Require payment upon departure of either party – customer or technician.

  6. Verify pre-arrange payment for absentee customers before company arrival.

Post Cleaning:  Customer should:

  1. Avoid walking on carpet until dry.

  2. Know that guarantees vary depending on service requested or allowed and that services performed at no charge have no guarantee.

  3. Be aware that only lightly soiled cleanings dry within 1-2 hours; Heavy soiling will greatly extend dry times.

  4. Acknowledge that Pet Urine Removal Treatment (P.U.R.T.) requires a minimum wet time of 2 days.

  5. Understand that only services that we charge for, and paid for, are covered by our workmanship guarantee.

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